“We hate to see any software products used for malicious purposes, but unfortunately, remote control tools are used for this purpose all too frequently,” said ConnectWise Chief Product Officer Jeff ...

Exploiting the vulnerabilities “would allow an attacker to execute arbitrary code on a victim’s Control server, as well as gain control of any client machines connected to a victim’s Control instance, ...

The free tool offers small TSPs and internal IT teams an opportunity to easily and cost-effectively launch a market-proven remote support service tool that increases the level of service they can ...

One of the keys to a successful managed service or service contract strategy is not continually rolling trucks to offer necessary service. Business software maker ConnectWise has addressed that ...