Assembled, which bills itself as a workforce management platform for customer support teams, today announced that it raised $51 million in a Series B funding round led by New Enterprise Associates, ...

auじぶん銀行が取り組む「カスタマーサポートオートメーション」を徹底解説 データとAIでカスタマーサポートを変革する株式会社RightTouch（本社：東京都港区、代表取締役：野村修平/長崎大都）は、YouTube登録者数369万人のビジネス映像メディア「PIVOT」の番組「&ques ...

If your business is struggling to manage customer profiles and customer master data across different departments, Customer Master Data Management (CMDM) solutions could be the answer. These tools ...