Cloud computing, which is essential for scalable AI, remains underutilised, especially in rural areas where slow or unreliable internet hampers real-time AI processing and remote claims assessment.

In today’s dynamic insurance environment, the integration of Customer Relationship Management (CRM) systems with claims management software is transforming operational efficiency. This synergy not ...

South African businesses are facing growing risk of cyber-insurance claim rejections due to misrepresented security controls, ...

Advertising disclosure: When you use our links to explore or buy products we may earn a fee, but that in no way affects our editorial independence. Most home insurance claims are a result of property ...

When an insurance company wants to deny or reduce your claim, a human being must make the final call. Not a model. Not an ...

Counterpart leads the transformation of management and professional liability insurance with integration of advanced AI into its underwriting, broker services, risk mitigation, and claims management ...

Homeowners are discovering that the most painful insurance claims are increasingly tied to a familiar list of repairs: roofs shredded by storms, plumbing that fails inside walls, and systems like HVAC ...

Following a cyber attack, the systems of a sub-contractor to Canada Life that provides coverage to public servants abroad are back up and running. What’s left now is a backlog of claims. On Feb. 12, ...

ServiceNow recognized with the highest strategy category score of all firms evaluated with a vision for Financial Services Operations for Insurance to “be the agile backbone for insurance operations..

Most drivers know they need car insurance, but fewer understand how it actually works in their state. That's especially true in the states with no-fault insurance. In these states, getting paid after ...