Feature and SDK deprecation: As of 6.11.2025 - Genesys Cloud no longer support ACD Web Chat v2, which is available to customers via all its corresponding Chat Widget versions. This is further to the ...
This voice/text chat uses a Node websocket (ws) server, an html and javscript client and a javascript web worker. It consists of four files: client.htm. The client file which is written in html5 and ...