ServiceNow has a proven AI chatbot platform with almost 8,400 customers and 85% of the Fortune 500.

Almost every enterprise leader I've worked with over the past years has asked a version of the same fundamental question: "How do we maintain operational excellence when our business environment ...

Building off some early successes with robotic process automation, or RPA, the U.S. Air Force is deploying the capability on a greater scale. Assisted by the Air Force Robotic Process Automation ...

Federal and state government workers are beginning to benefit from a growing army of digital robots designed to streamline agency workloads and quicken the delivery of public services. The robots — or ...

Navigating the legal system on your own is challenging. Legally contesting a simple parking ticket takes an unnecessary amount of time and energy that the average person doesn’t have. Most people will ...

Intelligent process automation (IPA) represents a transformative approach combining robotic process automation (RPA), artificial intelligence (AI), and other advanced technologies to streamline ...

Here's what you need to know about robotic process automation, including major software vendors, how it might affect jobs, and how to start using RPA. Image: Olivier Le Moal, Getty Images/iStockphoto ...

Automation Anywhere, which is best known for its robotic process automation (RPA) software, plans to expand the platform. This morning, the company announced that it intends to acquire process ...