Metrics are mere curiosities unless they tell a story that supports or encourages change or improvement. When you’re looking at producing metrics for your security program, you’ll almost always be ...

Understanding what you will change is most important to achieve a long-lasting and successful robotic process automation transformation. There are three pillars that will be most impacted by the ...

Building effective IT 101: Want to design and implement effective IT processes? You must establish these four fundamentals before you can even begin. The key to running an effective organization, ...

Business performance management is a critical component of overall business success. It allows you to evaluate the overall performance of your company and identify its strengths and weaknesses. With ...

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Opinions expressed by Entrepreneur contributors are their own. We have a client who reported to us some interesting comments heard at an industry-related seminar. A seminar presenter contended that as ...

Panelists discuss how quality metrics should focus on keeping patients out of hospitals through core medical therapies, measuring all-cause hospitalizations and days spent at home in the community, ...

Nick Kemsley, co-director at Henley Business School’s Centre for HR Excellence, shows the kind of top-level process he takes organisations through when working with them on their data and metrics ...