Author Name CHANG Pao-Li (Singapore Management University) / MAKIOKA Ryo (Research Associate, RIETI) / NG Bo Lin (Singapore Management University) / YANG Zhenlin (Singapore Management University) This ...

According to McKinsey, nine in 10 organizations use AI in at least one business function, yet less than half are either doing ...

Markets no longer require high performance. They demand super performance, which, for organisations, means people, process and technology being in sync like they’re from the Marvel Universe. But you ...

The critique centers on the illusion that being busy with tasks, meetings and coordination equates to making substantial progress toward creating impactful products. In this environment, titles and ...

Process mapping is a vital technique for visualizing and understanding business processes. It allows you to outline each step involved in a workflow, effectively transforming the invisible into the ...