In the competitive world of furniture sales, the ability to ask the right questions is crucial, writes industry training specialist, Adam Hankinson (Furniture Sales Solutions).Effective questioning ...

Questioning is about curiosity and taking an interest in people and the world in order to unlock the unknown mysteries that surround you. Children are naturally curious, but their avidity for ...

I’m currently designing a programme for a contact centre of ‘influencing skills’. When doing the training needs analysis it was evident that a section on questioning techniques would be required. I ...

Meeta Sengupta is a writer, speaker, consultant and advisor on education and skills. Meeta is the founder of #EduIn, an online discussion that brings hundreds of participants together every month on ...

Building on my article ‘Where is my inner six year old when I need them?’, using effective questioning techniques is one of the most significant key differentiators between a person with good sales ...