When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

モバイルおよびビジネスクラスのデバイスにエンド・ツー・エンドの暗号化リモートサポートを提供し、マルチレベルの ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

MARKHAM, Ont., June 21 - Apple has released Apple Remote Desktop 2, the second generation of Apple's asset management, software distribution and help-desk support software. Along with improvements in ...