From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

Janette Novak is a freelance journalist and consultant who specializes in teaching online business and small business marketing. Previously, Janette owned a boutique marketing agency and served as a ...

Assembled, which bills itself as a workforce management platform for customer support teams, today announced that it raised $51 million in a Series B funding round led by New Enterprise Associates, ...

While many proprietary project management tools are available on the market, open-source project management software provides an alternative for those who prefer to use free, customizable and ...

We tested 10 leading project management tools and found monday.com best overall for its multiple views and extensive customization. ClickUp shines for affordability, while Confluence excels in project ...