Jem Morris on Instagram: "I remember the breath of fresh air I felt when I finally reached the point of clientele retention where I didn’t have to consistently promote my brand via social media. Don’t get me wrong I love making content, I think it’s a great way to express myself and my craft in a creative format, but it also is very time-consuming, especially when you are your own boss. No one talks about having the luxury of not having to consistently post to retain clients! It’s an honor to ha

Understanding Restaurant Customer Service Experiences