So You Want to be a Service Designer - Jamin Hegeman
38:10
YouTubeProductized
So You Want to be a Service Designer - Jamin Hegeman
In this talk Jamin Hegeman addresses what service design looks like, and the future of service design. Service design is no longer new or unknown. The practice is maturing as service design firms gain experience and organizations start to bring service design in house. Journey maps are all the rage, and everyone is talking about designing for ...
104K viewsJan 27, 2017
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